Frequently Asked Questions

Everything you need to know about finding and caring for your perfect rug.

How can I tell if a rug will fit my space?

We recommend using painters tape to outline the rug dimensions on your floor before purchasing. For living rooms, ensure at least the front legs of your furniture sit on the rug to anchor the space.

What is your shipping policy?

We offer free shipping on all orders nationwide. Most rugs are dispatched within 24-48 hours and typically arrive within 5-10 business days depending on your location.

What if the rug doesn't look like the picture or I change my mind?

We offer a Risk-Free 30-Day Return Policy. If the color or texture isn't exactly what you expected, you can return it for a full refund. We can even help arrange the courier pickup for you.

Are your rugs suitable for homes with pets and children?

Yes, we have a specific 'Washable' and 'Pet-Friendly' collection designed with durable, easy-to-clean fibers that stand up to high traffic, spills, and shedding.

Do I need a rug pad?

While not required, we highly recommend a rug pad to prevent slipping, protect your hard floors, and provide extra cushioning. It also extends the life of your rug by reducing friction.

How do I clean my Miss Amara rug?

For daily maintenance, regular vacuuming on a low setting without a beater bar is best. For spills, blot immediately with a clean, dry cloth. Detailed care instructions specific to your rug's material are included in every shipment.