Returns & Exchanges
At Miss Amara, we want you to love your rug as much as we do, which is why we offer a risk-free 30-day return policy. If your new rug isn't the perfect fit for your home, we will help you arrange a return or an exchange with ease.
Return Process
- 1.Initiate Your Return
Visit our online returns portal within 30 days of delivery and enter your order number and email address to start the process.
- 2.Pack with Care
Carefully roll your rug and secure it in its original packaging or an equivalent heavy-duty plastic wrap to ensure it stays clean during transit.
- 3.Schedule a Pickup
Choose a convenient date for our courier partners to collect the rug directly from your doorstep, or drop it off at a designated local point.
- 4.Receive Your Refund
Once our warehouse team inspects the returned rug, we will process your full refund or store credit within 5-7 business days.
