Returns & Exchanges

At Miss Amara, we want you to love your rug as much as we do, which is why we offer a risk-free 30-day return policy. If your new rug isn't the perfect fit for your home, we will help you arrange a return or an exchange with ease.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal within 30 days of delivery and enter your order number and email address to start the process.

  • 2.
    Pack with Care

    Carefully roll your rug and secure it in its original packaging or an equivalent heavy-duty plastic wrap to ensure it stays clean during transit.

  • 3.
    Schedule a Pickup

    Choose a convenient date for our courier partners to collect the rug directly from your doorstep, or drop it off at a designated local point.

  • 4.
    Receive Your Refund

    Once our warehouse team inspects the returned rug, we will process your full refund or store credit within 5-7 business days.